UX writing samples

Clear and consistent.

You worked hard on your app. Like, super hard. But users are getting stuck during onboarding or are deterred by the lack of professional polish when it comes to your in-app writing.

That’s where a UX writer comes in.

Your well-designed and developed app needs user-first language and detail-oriented writing and editing to provide a consistent experience throughout your app or SaaS tool. Drive home the stellar experience of your tool, all in your brand voice.

Need a UX writer or consultant for your app or SaaS tool? Contact me.

Below are some examples from my UX writing and content design portfolio. 👇

 
 
Other ways to write with me:
  • Publishing online since 2013 and a persistent and passionate student of content marketing, I know how to make long-form content stand out online. I optimize every post I write for SEO, accessibility, and conversion. See examples

  • Copywriting is so different from content writing or UX writing. With laser-focused copy, you can turn casual visitors into loyal customers. I can help direct your audience through your online presence and inspire action and purchases.

    See examples

  • You’re busy, and you need to transform your messy notes and ideas into writing gold. An executive counts for 45% of their company’s reputation, so you need a solid online presence with consistent content to fuel a positive vibe. That’s where ghostwriting comes in.

    Contact me for samples

Event-Based Insights | Levels Health

Levels’ mission is to show people how food affects their health. With access to continuous glucose monitors combined with food logging, people are able to begin to understand what nutritional profiles work best for their bodies.

Whether a person’s goal is to lose weight, have more energy, obtain longevity, or avoid disease, the Levels app provided dietary and lifestyle education to members who were ready to make a change and optimize their metabolic health.

These Event-Based Insights would appear after a person logged a specific food, so they could begin to learn the complex topics of metabolism, biology, and physiology one bite at a time. The UX writing was designed to be digestible, efficient, and helpful for those without a scientific or medical background.

With Event-Based Insights, the Product team enabled members to learn about the reasons behind their food decisions in order to feel motivated to make behavioral changes. By understanding the why behind the advice, people were empowered to make better decisions for their health.

Health Care Cost Estimator | Medicare Match

Vanguard provides a free Health Care Cost Estimator for their financial advisors so they can forecast their client's health care and long-term care costs.

With this information, financial advisors can help their clients accurately plan for these expenses in retirement.

Medicare Match is a feature within the Health Care Cost Estimator that simplifies the Medicare plan selection process and helps advisors identify Medicare plans that best suit their client's health coverage preferences in retirement.

Projects not yet launched

Please contact me for a portfolio of private projects under NDA or not yet launched.

Kind words

Jenn is an amazing UX writer/designer who has taken on the content rewrite for the app. She’s impressed me with her superior organization, detailed nature and obvious care of the craft in getting these articles structured for the app. Can’t recommend her highly enough.
— Alan • Levels, Google, & Fitbit
Jenn’s quality of work is impeccable, but her collaboration and leadership skills are quite strong, too. She worked with my team to establish norms, worked with our stakeholders to ensure projects were delivered on time, and recommended processes and tools that our team still benefits from.
— Brett • Vanguard, Barclaycard, & CapitalOne
Jenn is a pleasure to work with and brings a dedication to clear communication into all she does. Her focus on helping the team generate well-written and relevant content has been vital, and I deeply appreciate her efforts at crafting the language we use - whether in a marketing context or in explaining sometimes complex details of our product offering. She stays on top of the work on her plate and knows when to push for more feedback or additional context. She was a true asset to our team.
— Stephen • Vanguard & Chatham Financial
Jenn is an extremely thorough and thoughtful UX professional who doesn’t shy away from challenging an idea. I had the pleasure of working with her in her capacity as a Content Strategist and her close collaboration with product, design, and research helped shape better and more intuitive experiences for our users. She’s a master of organization and has a ‘get stuff done’ mindset which keeps things moving forward.
— Sean • Craft, Vanguard, & Widener University